Returns Policy

All products sold come with a complete manufacturer’s warranty unless otherwise stated. If you receive a faulty product, Playtime Auto Parts reserves the rights to void the warranty claim if the product is deemed to be misused, mishandled, or physically damaged by the buyer. All items returned must be returned in AS NEW condition and in its original packaging.

The buyer is responsible for all return shipping and handling costs unless stated otherwise. All items will be inspected and tested for defects, and if deemed faulty an exchange or refund will be offered.

All refunds apply to the cost of the item ONLY and all shipping costs incurred by the seller are not included in the refund (includes free postage items). Some items also will receive a restocking fee which will be deducted from your total refund.

No refunds will be offered to buyers whom have changed their mind or no longer have a use the item unless approved by Playtime Auto Parts. Items eligible for a refund must be returned prior to the allocated time frame as stated in the return policy.

Items can by picked up or dropped off to our Sunbury Warehouse located at 1 Bubeck Street, Sunbury Vic 3429